Shipping & Returns

At Left Wing Designs, every item is made-to-order, produced just for you, and never pulled from a warehouse. This helps us reduce waste and hold our designs to a higher standard of care. Below you’ll find our shipping timelines, return policies, and what to expect if something goes wrong.

Shipping

Order Fulfillment:
All of our items are printed and packed after your order is placed. This process typically takes 2–5 business days.

Delivery Estimates:

  • USA: 3–4 business days after fulfillment

  • International: 5–20 business days depending on location

Please note that these are estimated delivery windows, not guarantees. Delivery times may be affected by customs delays, postal strikes, extreme weather, or other disruptions beyond our control.

Tracking:
Once your order ships, you’ll receive a tracking number via email. You can use this to follow your order’s journey from the print facility to your door.

Shipping Costs:
Shipping rates are calculated at checkout based on your delivery address and the items in your order.

Returns & Replacements

Because each product is custom printed, we do not offer returns or exchanges due to buyer’s remorse or incorrect sizing. We ask that you double-check your order details—especially sizes and delivery address—before confirming your purchase.

We will, however, replace any item that arrives damaged, misprinted, or defective. Please notify us within 30 days of receiving your order and include:

  • A photo of the item and the problem area

  • Your order number and the email used at checkout

  • A short description of the issue

We’ll assess the claim and offer either a replacement or a refund where appropriate.

Common Issues

Wrong Address:
If your package is returned due to an incorrect or incomplete address entered at checkout, you’ll need to cover the cost of reshipment. We’ll email you to confirm your updated information before resending the item.

Unclaimed Packages:
If a package goes unclaimed and is returned to the sender, we’ll hold it for 30 days. After that, it may be discarded or recycled. Reshipment will be at your expense.

Customs & Import Fees:
International customers may be required to pay import duties, customs taxes, or other fees when their order arrives. These charges are the responsibility of the buyer and are not included in our prices or shipping fees.

Returns We Don’t Accept

We do not accept returns for:

  • Sizing issues (please refer to our size guides)

  • Change of mind after the order is placed

  • Delays due to postal service or customs

  • Items returned without prior approval

If you’re unsure whether your situation qualifies for a return or replacement, feel free to contact us and we can help.

Questions?

Get in touch at hello@leftwingdesigns.com and include your order number if applicable. We’re a small team, but we care deeply and will always do our best to make things right.